Goodman 2820006S Fuel Collector 21 Flue Collector Box

Exact replacement for my cracked collector box !!

My only complaint is the add gave the incorrect dimensions

as 24.5 x 19 x 2.5 " when the actual dimensions of

the part were the correct 21 x 11 inch dimensions-

the add specifications should have stated that they were

only the box dimensions .

I was looking for a flue collector box for my Goodman furnace. Called Voomi for help to find the correct part for I was not sure exactly what part I needed.

I found no way to talk to a real person when I called. Just got ran around with automated responses.

I looked my model number up on the website and ordered what I thought was right. When it came it was not the right one.

I asked to return it and a refund. It took forever to finally get a refund and when I did there was a 20% restocking fee. This is bull. If someone could have answered the phone when I called and help me to make sure I was getting the correct part, this could have been avoided.

I ended up calling Supply house. Within one minute I was talking to a REAL person who helped me get the correct part. REAL PERSON REAL SERVICE

I will never use Voomi again for anything.

I am also posting this review on Facebook and other online heating and cooling help forums to inform everyone else to stay away from this company to avoid headaches and problems that I had dealing with them.