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Frequently Asked Questions

Voomi Supply provides a comprehensive range of tools and supplies, including:

  • Power Tools
  • Hand Tools
  • Hardware & Supplies
  • Safety & PPE Supplies
  • Welding & Brazing Supplies
  • Cleaning Supplies
  • Gardening & Yard Supplies
  • Janitorial Supplies

These products cater to both professionals and DIY enthusiasts, ensuring quality and reliability for various projects.

Each product page on Voomi Supply's website provides detailed specifications and compatibility information. If you need further assistance, our customer support team is available via live chat, email, or phone to guide you in selecting the right tools and supplies for your project.

Yes, Voomi Supply offers bulk purchasing options. For large orders or specific requirements, you can use our request form. Simply provide the details, and our customer service professionals will respond within one business day with pricing options and information.

If you receive a damaged or incorrect item, please complete the return request form within 48 hours of delivery. For damaged freight shipments, it's crucial to inspect the items upon delivery and note any damage on the delivery receipt. Failure to do so may affect your eligibility for a refund or replacement.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's status through the carrier's website. Additionally, you can log in to your Voomi Supply account to view your order history and tracking information.

Voomi Supply offers various shipping options to meet your needs:

  • Standard Shipping: Most small parcel orders in stock and received before 12 PM EST ship the same day; orders received after 12 PM EST ship the next business day.
  • Freight Shipping (LTL): For large or heavy items; delivery times vary, and lift gate service is available upon request.

Most products at Voomi Supply are covered by the original manufacturer's warranty. If you need assistance with a warranty claim, please contact our support team. For claims within the first 30 days of purchase, we coordinate the process to receive the defective product and send a replacement. After 30 days, we'll help you process the manufacturer warranty, but return shipping for defective products outside the first 30 days is not covered.